- Making Appointments
- Closing on the telephone
- Enhance the Customer's Experience
- Upsell and Cross Sell
- Finding leads
- Structures to telephone
Sound challenging? It is. And it's the challenge faced by reps in telesales departments or sales teams that must prospect using the telephone.
Are your sales people not prospecting? Is there ice on the telephone?
Based on over a decade of working with sales in a telesales environment, we know that improving telesales rep effectiveness is only going to happen when reps are equipped to move from an atmosphere of metrics and scripting to one that emphasizes sales skills and the art of interacting naturally with customers over the phone. SalesDrive's telesales sales training helps your staff understand skills like . . .
- The ability to lead in conversations with customers rather than just being responsive.
- The skills needed to build relationships quickly over the phone.
- Structures that will allow them to move comfortably from scripted conversations to natural sounding interactions.
- The ability to quickly uncover the full need of the customer.
SalesDrive's Telesales Suite equips reps with those skills and more in telesales training programs that are specifically customised for three different Telephone prospecting Rep roles:
- Sales Reps. Who want to prospect using the telephone and email facilities.
- Sales Reps Who Primarily Place Outbound Transactional Calls
- Sales Reps Who Are Primarily Fielding Inbound Transactional Calls
- Sales Reps Who are Responsible to Convert Service Calls to Sales Calls
Learn more about what SalesDrive can do to accelerate change in your salesforce
Click Here to contact SalesDrive Today!