Telesales Training

Sales training
  • Prospecting
  • Making Appointments
  • Closing on the telephone
  • Enhance the Customer's Experience
  • Upsell and Cross Sell
  • Finding leads
  • Structures to telephone

Sound challenging? It is. And it's the challenge faced by reps in telesales departments or sales teams that must prospect using the telephone.

Are your sales people not prospecting? Is there ice on the telephone?

Based on over a decade of working with sales in a telesales environment, we know that improving telesales rep effectiveness is only going to happen when reps are equipped to move from an atmosphere of metrics and scripting to one that emphasizes sales skills and the art of interacting naturally with customers over the phone. SalesDrive's telesales sales training helps your staff understand skills like . . .

  • The ability to lead in conversations with customers rather than just being responsive.
  • The skills needed to build relationships quickly over the phone.
  • Structures that will allow them to move comfortably from scripted conversations to natural sounding interactions.
  • The ability to quickly uncover the full need of the customer.

SalesDrive's Telesales Suite equips reps with those skills and more in telesales training programs that are specifically customised for three different Telephone prospecting Rep roles:

  • Sales Reps. Who want to prospect using the telephone and email facilities.
  • Sales Reps Who Primarily Place Outbound Transactional Calls
  • Sales Reps Who Are Primarily Fielding Inbound Transactional Calls
  • Sales Reps Who are Responsible to Convert Service Calls to Sales Calls

Learn more about what SalesDrive can do to accelerate change in your salesforce

Click Here to contact SalesDrive Today!


I've known Andrew Egan for about 16 years. During that time he has built up an impressive track record consulting and training in a number of fields, adding real value to the companies he is called in to assist. It is not unusual for attendees of his training, or recipients of his consulting to call him up months later to thank him for helping them improve their results dramatically. Andrew builds rapport with people easily, is a great motivational facilitator with insight into strategy and effective management. If your employees or your company could be achieving more- you need to be speaking to Andrew Egan.

— Michelle Phipson

SalesDrive specializes in world-class sales training, delivering workshops around the country to provide sales organizations with the selling skills and tools necessary to win in a highly competitive marketplace.

Contact Information

  • Mopani Close, Beverly, South Africa, 2191
  • 083 680 2856
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