Why Mystery Shopping?

SalesDrive’s In-Field Reconnaissance service deploys many trained, experienced mystery shoppers to unearth your customers’ experience at the point of purchase - nationwide. We custom-engineer recce missions to suit the product and the environment, and deliver objective, qualitative insight into where you need to improve the customer’s experience thereby improving sales.

Sales training

It costs 10 times more to get a new customer than to keep an existing one.

Poor retail experiences costs you customers. Encourage good practice in service provision and delivery.

Some outcomes of consistent retail reconnaissance

  • Continuous service improvement
  • Improves customer retention
  • Improved rate of sales momentum
  • More confidence in your promotional strategies
  • Better cause-and-effect relationship between your activities and your results
  • Determine why you may be losing business or achieving poor satisfaction
  • Highlight where a service excels or fails (strengths and weaknesses)
  • Identifies training and development needs as well as sales opportunities
  • Show customers and the community that you’re truly interested in the way they feel about your service

Retail Audits

In-Field Reconnaissance

Learn more about what SalesDrive can do to accelerate change in your salesforce.

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I've known Andrew Egan for about 16 years. During that time he has built up an impressive track record consulting and training in a number of fields, adding real value to the companies he is called in to assist. It is not unusual for attendees of his training, or recipients of his consulting to call him up months later to thank him for helping them improve their results dramatically. Andrew builds rapport with people easily, is a great motivational facilitator with insight into strategy and effective management. If your employees or your company could be achieving more- you need to be speaking to Andrew Egan.

— Michelle Phipson

SalesDrive specializes in world-class sales training, delivering workshops around the country to provide sales organizations with the selling skills and tools necessary to win in a highly competitive marketplace.

Contact Information

  • Mopani Close, Beverly, South Africa, 2191
  • 083 680 2856
  • info@salesdrive.co.za
  • Contact Us

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