Mystery Shopping

We offer three types of services:

We go physically onsite to your businesses and conduct the mystery shopping.

Sales workshop

On location

  • Retail store
  • Automotive dealerships
  • Banks
  • Concert Venues
  • Sports Stadiums

We gather information regarding:

  1. Are employees friendly and knowledgeable?
  2. Do they look professional and service orientated/friendly?
  3. Which product or services are recommended?
  4. Is the location clean and well maintained?
  5. Are key pieces of inventory in stock?
  6. Is signage and marketing current and helpful?

Computer on your website

Your website is the storefront. It’s your first impression. We’ll assist you find out if it’s doing its job. Our online mystery shoppers will click, scroll, explore, and order from your website, carefully evaluating every step along the way.

  • Is the website easy to navigate?
  • Did you find what you were looking for?

Telephone recordings

  • Do you think strategically about your telephone sales and service processes capabilities and potential?
  • Phone calls are still a big part of your customer’s experience with your brand.
  • We help you ensure your contact centres, locations and automated phone services are meeting your customer’s needs.
  • Are employees friendly and knowledgeable?
  • Which product or series are recommended?
  • Are key products of inventory in stock?

Learn more about what SalesDrive can do to accelerate change in your salesforce.

Click Here to contact SalesDrive Today!

SalesDrive specializes in world-class sales training, delivering workshops around the country to provide sales organizations with the selling skills and tools necessary to win in a highly competitive marketplace.

Contact Information

  • Mopani Close, Beverly, South Africa, 2191
  • 083 680 2856
  • Contact Us

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